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The PEACE Model: Evidence-Based Interviewing Strategies for the Workplace

CE Credits: 8 Credits
Length: 8 Hours
Level: Introductory
CE Eligibility: APA, ANCC, NBCC, NAADAC, CPA
Training Style: Video
Category: Investigative Interviewing
Intended Audience: Workplace, Law Enforcement, and Mental Health Professionals

Training Description
Interviews are conducted for a variety of purposes in the workplace with a variety of goals in mind. In many organizations, an interview is conducted to gather the information required to carry out a root cause analysis or to investigate wrongdoing, but such interviews lack consistency across the organization. This course is designed to help any professional gather complete and accurate information in a standardized manner to assist in making consequential decisions, managing risks, and minimizing exposure to liabilities. Specifically, attendees are trained to apply the scientific-based techniques that maximize the quality and quantity of information gathered from individuals in an ethical fashion via a five-phase model. Presented by two of North America’s leading trainers on the PEACE Model, this On Demand workshop is eligible for 8 hours of valuable Continuing Education Credit.
Topics covered include:
• Planning and preparing for interviews • Avoiding fundamental interviewing errors • Building rapport and listening actively • Understanding how memory works and the barriers to retrieving information • Utilizing scientific-based communication skills • Transferring interview control to interviewees • Asking interviewee compatible questions • Applying evidence-based memory extraction techniques, such as mental reinstatement of context, report everything, different orders, sketch plans, eye closure • Asking appropriate question types and putting questions in a logical sequence • Matching memory extraction techniques with memory type • Dissecting and probing answers • Taking notes effectively • Closing interviews properly • Using evidence strategically at the end of an interview • Creating consistency among interviewers in the same organization
More cost-effective and time-efficient than attending an in-person workshop but covering the same content, this innovative live training is the first-of-its-kind.
Trainer Biographies
Brent Snook, PhD is a Professor in Psychology at Memorial University of Newfoundland. He holds a PhD in Psychology from The University of Liverpool, UK. His research involves an examination of the reliability and validity of investigative practices (e.g., interviewing). Currently, he is examining of how adults and youth understand their legal rights, and is testing of the effectiveness of various elements that comprise professional interviews (e.g., note-taking). His applied work currently involves the implementation of the PEACE model of interviewing in Canada. He also serves as an expert witness on interviewing and memory contamination in court, and provides reports to lawyers regarding the integrity of investigative interviews.
Todd Barron (Inspector) is a police polygraph examiner who has 26 years of service and is a Tier 5 strategic interview advisor. He is a member of the international Investigative Interviewing Research Group (iIIRG), the Canadian Association of Police Polygraphists (CAPP), and has received training on the PEACE model of interviewing (advanced suspect interviewing) in the United Kingdom. Todd’s research interests pertain to the development of professional and ethical interviewing standards.
Learning Objectives
This training is designed to help you:
  • Implement science-based communication practices
  • Integrate effective question types and sequencing
  • Deliver memory-enhancing techniques to retrieve precise details
  • Employ an effective note-taking system
  • Extract complete and accurate information

1 Sponsorship: Multi-Health Systems, Inc. (MHS, Inc.) is approved by the American Psychological Association to sponsor continuing education for psychologists. MHS maintains responsibility for this program and its content. The American Nurses Credentialing Center accepts Continuing Education Credit sponsored by the American Psychological Association. The Global Institute of Forensic Research, provider #1371, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Global Institute of Forensic Research maintains responsibility for this course. ACE provider approval period: 6/8/2022-6/8/2025. Social Workers completing this course receive continuing education credits. Multi-Health Systems, Inc. (MHS, Inc.) is approved by the Canadian Psychological Association to sponsor continuing education for psychologists. MHS maintains responsibility for this program and its content. Multi-Health Systems, Inc. (MHS, Inc.) has been approved by NAADAC as an approved Continuing Education, Provider No. 144308. Programs that do not qualify for NAADAC credit are clearly identified. MHS maintains responsibility for this program and its content. The Global Institute of Forensic Research (GIFR) has been approved by NBCC as an approved Continuing Education provider. ACEP No.6711. Programs that do not qualify for NBCC credit are clearly identified. GIFR is solely responsible for all aspects of the programs. Global Institute of Forensic Research (GIFR) is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0337. Multi-Health Systems, Inc. (MHS, Inc.) is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0036.

2 Refund/Cancellation Policy: If you wish to request a refund on account of technical difficulties, please contact [email protected].

3 Commercial Supports: Multi-Health Systems, Inc. (MHS, Inc.) reports no conflicts of interest in the development and sponsorship of this training. MHS receives no commercial support for its Continuing Education programs or from its presenters.

Note 1: The CPA's approval of an individual, group, or organization as a CE Sponsor or Provider is restricted to the activities described in the approved application or annual report form. The CPA's approval does not extend to any other CE activity the Sponsor or Provider might offer. In granting its approval, the CPA assumes no legal or financial obligations to Sponsors, Providers, or to those individuals who might participate in a Sponsor or Provider's CE activities or programs. Further, responsibility for the content, provision, and delivery of any CE activity approved by the CPA remains that of the CE Sponsor or Provider. The CPA disclaims all legal liability associated with the content, provision, and delivery of the approved CE activity.

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