Corrections employees are often required to adapt to situations that people outside the criminal justice and public safety fields rarely encounter. On any given day, a corrections employee might work with hundreds of prisoners, who collectively tend to be manipulative, deceptive and at times, violent. Therefore, the safety of our coworkers, inmates, and visitors is dependent on our ability to remain in control of our emotions at all times; even when faced with a potentially volatile situation, we must act with the utmost integrity and ensure our actions remain ethical, legal, and adhere to departmental regulations. Harnessing emotional intelligence can help us to quickly, effectively, and professionally assess each situation and respond accordingly, thereby minimizing engaging in excessive / deadly force outcomes.
Dr. Michael Pittaro is Assistant Professor of Criminal Justice with American Military University and an adjunct professor of criminal justice with East Stroudsburg University. Before pursuing a career in higher education, Dr. Pittaro worked in corrections administration; has served as the Executive Director of an outpatient drug and alcohol facility; and as Executive Director of a crime prevention agency. He has been teaching for the past 17 years while also serving internationally as an author, editor, trainer, and subject matter expert. Dr. Pittaro holds a BS in Criminal Justice (Who’s Who Among University Students – 1989); an MPA in Public Administration; and a PhD in criminal justice. He resides in Nazareth, Pennsylvania with his two sons (Dakota and Darrian).
At the end of this training you will be able to…
- Describe how emotional intelligence skills can reduce stress
- Compare and contrast the four essential skills of emotional intelligence
- Apply skills to deescalate prisoner grievances
- Develop an emotional intelligence training program to reduce officer liability