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What is Emotional Intelligence and How Can It Benefit Corrections Employees?

US$27 Regular Price

US$0 GIFR Member Price


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CE Credits: 0 Credits
Length: 1 Hour
Level: Introductory
CE Eligibility: Not eligible for CE credits
Training Style: Video
Category: Officer Training Series
Intended Audience: Police Officers, First Responders, Correctional Professionals

Training Description
Corrections employees are often required to adapt to situations that people outside the criminal justice and public safety fields rarely encounter. On any given day, a corrections employee might work with hundreds of prisoners, who collectively tend to be manipulative, deceptive and at times, violent. Therefore, the safety of our coworkers, inmates, and visitors is dependent on our ability to remain in control of our emotions at all times; even when faced with a potentially volatile situation, we must act with the utmost integrity and ensure our actions remain ethical, legal, and adhere to departmental regulations. Harnessing emotional intelligence can help us to quickly, effectively, and professionally assess each situation and respond accordingly, thereby minimizing engaging in excessive / deadly force outcomes.
Trainer Biography
Dr. Michael Pittaro is Assistant Professor of Criminal Justice with American Military University and an adjunct professor of criminal justice with East Stroudsburg University. Before pursuing a career in higher education, Dr. Pittaro worked in corrections administration; has served as the Executive Director of an outpatient drug and alcohol facility; and as Executive Director of a crime prevention agency. He has been teaching for the past 17 years while also serving internationally as an author, editor, trainer, and subject matter expert. Dr. Pittaro holds a BS in Criminal Justice (Who’s Who Among University Students – 1989); an MPA in Public Administration; and a PhD in criminal justice. He resides in Nazareth, Pennsylvania with his two sons (Dakota and Darrian).
Learning Objectives
At the end of this training you will be able to…
    1. Describe how emotional intelligence skills can reduce stress
    2. Compare and contrast the four essential skills of emotional intelligence
    3. Apply skills to deescalate prisoner grievances
    4. Develop an emotional intelligence training program to reduce officer liability

1 Sponsorship: Multi-Health Systems, Inc. (MHS, Inc.) is approved by the American Psychological Association to sponsor continuing education for psychologists. MHS maintains responsibility for this program and its content. The American Nurses Credentialing Center accepts Continuing Education Credit sponsored by the American Psychological Association. The Global Institute of Forensic Research, provider #1371, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Global Institute of Forensic Research maintains responsibility for this course. ACE provider approval period: 6/8/2022-6/8/2025. Social Workers completing this course receive continuing education credits. Multi-Health Systems, Inc. (MHS, Inc.) is approved by the Canadian Psychological Association to sponsor continuing education for psychologists. MHS maintains responsibility for this program and its content. Multi-Health Systems, Inc. (MHS, Inc.) has been approved by NAADAC as an approved Continuing Education, Provider No. 144308. Programs that do not qualify for NAADAC credit are clearly identified. MHS maintains responsibility for this program and its content. The Global Institute of Forensic Research (GIFR) has been approved by NBCC as an approved Continuing Education provider. ACEP No.6711. Programs that do not qualify for NBCC credit are clearly identified. GIFR is solely responsible for all aspects of the programs. Global Institute of Forensic Research (GIFR) is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0337. Multi-Health Systems, Inc. (MHS, Inc.) is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0036.

2 Refund/Cancellation Policy: If you wish to request a refund on account of technical difficulties, please contact [email protected].

3 Commercial Supports: Multi-Health Systems, Inc. (MHS, Inc.) reports no conflicts of interest in the development and sponsorship of this training. MHS receives no commercial support for its Continuing Education programs or from its presenters.

Note 1: The CPA's approval of an individual, group, or organization as a CE Sponsor or Provider is restricted to the activities described in the approved application or annual report form. The CPA's approval does not extend to any other CE activity the Sponsor or Provider might offer. In granting its approval, the CPA assumes no legal or financial obligations to Sponsors, Providers, or to those individuals who might participate in a Sponsor or Provider's CE activities or programs. Further, responsibility for the content, provision, and delivery of any CE activity approved by the CPA remains that of the CE Sponsor or Provider. The CPA disclaims all legal liability associated with the content, provision, and delivery of the approved CE activity.

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